Frequently Asked Questions
I got the error message when starting the software: "The application has failed to start because the application configuration is incorrect."
Try to install Microsoft Visual C++ 2005 Redistributable Package
What is Password Definition file and where can I get it?
Password Definition file (PDF file) is a text file with description of password attacks. The primary goal of successful password recovery is well constructed password definition file. The examples of PDF files are in the folder where you installed the software and here. The full syntax is here.
Under Windows Vista/7 I've got the message like "Display driver stopped and has recovered" and CUDA is not working.
Please run the file driver-timeout.reg from the folder where you installed the software and reboot. You also may read the article
What are the difference between Local and Distributed versions?
Local version can take advantage of home PCs up to 4 processors/cores. Distributed version could be used in Local Area Networks or Internet using the power of hundreds clients.
The software tries to connect to server and doesn't start.
Unfortunately, this is a common problem of your antivirus or firewall. Kaspersky and AVG are known to block connections, as well as some other tools. Please try to temporary disable your anti-virus, or put Parallel Password Recovery into its exceptions. If this not help, try to temporary uninstall your anti-virus. (Especially, AVG anti-virus which has a Web browsing component that needed to be disabled).
The recovery speed is extremely slow.
This also can be caused by your anti-virus or anti-malware. MS Securiry Essentials can slow down your PC. Please try to add "cpu-client.exe" and "gpu-client.exe" into run-time check exception.
Which GPU is best for password recovery?
AMD GPUs are traditionally better for password/hash recovery, especially the newest Radeons serie 7000 with GCN architecture. To make the ultimate password recovery computer, you need to use several as powerful as possible GPUs (up to 8).